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POSITION: Sales & Marketing Support – North Asian Territory (Mandarin Speaking)

 

CHRISANNE CLOVER Ltd

Chrisanne Clover is a leading company within an exciting international niche market supplying the dance and stage industry with fabrics and costumes.  Following a merger in 2015 the company is rapidly growing its international presence and sales volumes, particularly within North Asian and Chinese speaking territories.

We currently have an exciting opportunity for a Chinese Speaking Sales and Marketing Support to join our team. We are looking for a flexible, well organised and self-motivated candidate with excellent communication skills.

 

SCOPE:

To help build strong relationships in our North Asian Market and Supply Chain.

This is an extremely varied role with a fun and unique market leading company. You must have good organisational skills and be able to communicate effectively in Chinese (Mandarin) and English.  Whilst this role is primarily a Sales Support role, you will also be required to support the Marketing, Purchasing, R&D and Logistics team with translations and communications with suppliers and assisting with marketing projects to our Chinese speaking stakeholders.  This role offers and ambitious candidate the opportunity to progress within the organisation.

 

REPORTING TO:

Sales Team Leader

KEY RESPONSIBILITIES:

  1. Support the North Asian Sales team by:
    • Taking sales orders by email, telephone, post, internet and in person in the showroom
    • Handing enquiries, complaints and feed back.
    • Advising customers of order delays or customs issues
    • Assisting with taking payments and following up late payments
    • Liaising with the Logistics department to ensure the best customer service outcome.
    • Undertaking research to find new business
    • Liaising and supporting the Shops in Shanghai and in Cheam
    • Supporting the NA Sales team to achieve monthly sales targets and KPIs
    • Assisting with exhibitions, events and stock takes

 

  1. Assist the Marketing, Purchasing, R&D and Logistics Teams by Communicating in Chinese and translating into English by way of:
    • Following up with suppliers for products and delivery schedules,
    • Booking venues and co-ordinate resources for trips and events in North Asia.
    • Assisting with Social Media, website, catalogues and other Marketing activities in North Asia.
    • Helping with translations for online and printed brochures for product launches
    • Providing support as required for effective  communications with Chinese Speaking Stake holders

 

Candidate Profile

  • Able to communicate effectively, written and verbal, in both English and Chinese (Mandarin)
  • An enthusiastic team player
  • Good organisation skills
  • High level of accuracy and attention to detail
  • Previous experience in sales or customer service role
  • Excellent IT skills, Including Microsoft Package and social media
  • Good administrative and numerical skills
  • Flexible and able to work to multiple deadlines
  • Self-starter
  • Able to travel as some travel may be required from time to time.
  • Eligible to work in the UK

ROLE DETAILS:

40 hours per week with some flexibility as the role requires

20 days holiday per annum, increasing to 25 days pa with years of service

Modern offices, free onsite parking, close to good transport links, staff discounts, company events, opportunity to travel, pension

Please send your cv with a covering letter to jobs@chrisanne-clover.com

No agencies please

 

 

 

POSITION: Bilingual Sales & Customer Service Executive (Russian and/or German)

An exciting opportunity for a dedicated sales- and customer service focused and results driven team player to join our winning international sales team based in our modern offices in South West London.

Established 29 years ago, Chrisanne Clover Ltd, is a world leading supplier to the Dance and Stage world, offering Couture dresses, dancewear, a dazzling array of fabrics and trimmings as well as crystal products from our headquarters in South West London. As an organisation we are:

  • People friendly
  • Ambitious
  • Innovating
  • Succeeding together and celebrating together

 

The Role:

Working within our Sales Team the role is primarily a SALES position but also has high emphasis on outstanding customer service. Initially working with and supporting a senior Account Manager with their territories the role allows progression to eventually take responsibility for an allocated region. Key elements of the role are:

  • Ongoing communication with key accounts by telephone, email and face to face
  • Travel to selected sales events or client visits
  • Maximising sales through clear understanding of products, customers and markets
  • Handling customer enquiries and orders (responding to enquiries, raising orders, expediting orders, negotiating terms, etc.)
  • Monitoring and analysing customer and market trends and responding as appropriate
  • Identifying new customer and market opportunities and converting them into sales growth

Candidate profile:

  • Sales driven communicator
  • Able to build lasting client relationships through outstanding reliability and service levels
  • Fluent written and spoken English and second language (Russian or German)
  • Computer literate, able to use Word, Excel, Outlook, etc.; training on Ax2012 software will be provided
  • Reliable, able to prioritise, good attention to detail
  • Team player, thrives under pressure
  • Can do – will do attitude
  • Some affinity with dance, fashion and style will be helpful to understand our industry

If you are interested in a varied, busy job working with a young, ambitious international team send us your CV immediately to jobs@chrisanne.com

 

 

 

 

 

 

POSITION:  Sourcing & Creative Projects Assistant

Chrisanne Clover is a leading company within an exciting and thriving international niche market supplying the vibrant dance and stage industry with fabrics and costumes.  Following a merger in 2015 the company expects to swiftly grow its international presence and sales volumes.

We currently have an exciting opportunity for at Sourcing & Creative Projects Assistant to join the team.  We are looking for a flexible, well organised and self-motivated candidate with excellent communication skills.

 

SCOPE: 

The role will include assisting with all areas of Research and Development. This is an extremely varied role with a fun and unique market leading company. You must have some previous work experience in a similar role and have good organisational skills with a creative flair.

 

THE CANDIDATE:

The ideal Candidate will:

  • Be an enthusiastic team player
  • Be organised with excellent numerical skills
  • Be self-motivated
  • Have good communication skills both written & verbal
  • Have a confident telephone manner
  • Be flexible and able to work to multiple deadlines

 

ROLE DETAILS:

40 hours per week with some flexibility as the role requires

20 days holiday per annum, increasing to 25 days pa with years of service

 

REPORTING TO:

Head of Sourcing & Creative Projects

 

KEY RESPONSIBILITIES:

  1. Assist the Head of Sourcing & Creative Projects by way of:
    • Following up with suppliers for new products and samples
    • Fabric/Trim ordering
    • Approving lab dips, fabrics, trims etc
    • Checking production samples
    • Price negotiation with fabric mills and factories
    • Creating new product codes
    • Book venues and co-ordinate resources for photo shoots
    • Assisting on studio and location photo shoots (model selection, wardrobe, props etc)
    • Researching new products and suppliers
    • Research competitor activities and industry trends
    • Liaising with other departments including the Sales, Purchasing, Production and Marketing teams
    • Co-ordinating the day to day department administration, including booking travel and accommodation for business trips
    • Supporting new Dancewear and Menswear development
    • Creating spec sheets/packs for Dancewear and Menswear ranges
    • Attending fit sessions 
  1. Provide General Marketing Support as Required and specifically by:
    • Photographing new products
    • Upload content to the website, monitoring for any errors within copy and ensuring all the correct images are in place
    • Assisting with preparations for Exhibitions and Marketing Events
    • Copy writing for marketing materials
    • Campaign proofing for online and printed materials
    • Researching opportunities for new marketing and event activities
    • Assist with blog posts and social media
    • Support with seasonal campaigns
    • Develop your understanding of the brand tone of voice to ensure consistency across all channels
    • Creating mood boards for exhibitions, photoshoots and other business 
  1. Provide Support to the Sales Team as required and specifically by:
    • Preparing new product previews to the Sales Team
    • Finding out on sales trends 
  2.  Assisting with Exhibitions, Events and Stock Take

 

Please send your cv with a covering letter to jobs@chrisanne-clover.com

 

POSITION: MAIL ORDER PREPPING / WAREHOUSE TEAM MEMBER (Full Time)

 

ABOUT US:

CHRISANNE CLOVER is a world leading supplier to the Ballroom Dance world and we supply couture dresses, dancewear and a dazzling array of fabrics and trimmings to dressmakers and dancers around the world from our specialized fabrics Logistics Centre in Mitcham. 

THE ROLE:

Due to continued growth, CHRISANNE CLOVER has an opportunity for people to join our hard working friendly despatch and warehouse team preparing customer orders to be despatched on the same day, checking goods in, refilling stock levels, invoicing and other admin duties, all while maintaining our world class customer service.  Most of your work will be on this and other administrative tasks involving our products and computers.  You will need to be motivated, reliable and enthusiastic.  We are now recruiting for an immediate vacancy and are keen to attract people preferably with some warehouse and or fabric handling experience, or keen to learn new skills.

Like all team members you will need to be multi skilled and ready to help out wherever needed.  You will be provided with all the training – you just need to bring a positive, can-do will-do attitude, and a good standard of work.

For the right person there will be opportunities to progress your career in a fast growing, exciting international company based in Mitcham South London.

THE CANDIDATE:

Team Player, thrives under pressure to be able to work with colleagues to meet tight deadlines.

Reliable, good attention to detail

Want to give good customer service

GCSE in Maths & English Grade C or higher or equivalent.

Basic computer literacy of windows based systems an advantage.

Be able to identify colours accurately.

Nice to have :- 

Previous order picking experience and a general understanding of a warehouse environment.

Need to live within reasonable daily travelling distance.

 

If you are interested in a varied, busy job working with performance dancewear fabrics and customers all over the world, send us your CV to rbeenham@chrisanne-clover.com – we are looking forward to hearing from you.

 

 

 

POSITION: DRESS MAKER (Maternity cover)

Do you have proven sample dress making skills that can be applied to the stretch and non stretch materials used in the creation of Chrisanne-Clover bespoke dresses . This core skill must be delivered with speed and quality combined.

 

About us...

CHRISANNE CLOVER is a leading company, in the international niche market of costumes and dresses for competitive dance sport, and TV entertainment. We make bespoke costumes in our London studio and sell exclusive performance fabrics all around the world. CHRISANNE-CLOVER runs an efficient mail order business which includes the international wholesale and retail of fabrics, as well as crystals. In terms of the entertainment industry CHRISANNE-CLOVER’s iconic, BAFTA nominated dresses and costumes have been seen on shows such as the BBCs "Strictly Come Dancing", ITVs "Dancing on Ice", and "Britain's Got Talent".

 

We Are Looking for People Who….

  • have experience in bespoke dresses and or samples, preferably including fitting experience.
  • Knowledge of patterns and using patterns
  • are driven to improve and continue to improve
  • are used to meeting deadlines and delivery dates
  • work on their own initiative.
  • have a bright, positive attitude, wants to be part of the team and is open to opinions
  • thrive under pressure, is organised, has good communication skills
  • is entitled to work in the UK

 What You Will Be Doing...

  • make dresses from cutting out to finishing including fitting

 If you would like the opportunity to work in an exciting company in an international business then contact us today.

Contact: Giles Hatch

Email: Ghatch@chrisanne-clover.com

 

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